Shipping and delivery
- Has my order been dispatched?
- Can I collect my order?
- What are my shipping costs?
- Does MySteel also deliver outside the Netherlands and Belgium?
- What should I do with my empty pallet?
- Can I have my product delivered to an address other than the billing address?
- The track and trace indicates that my package has been delivered, but I haven't received anything. What can I do now?
- I have not yet received an email with track and trace, what can I do now?
- What happens to my package if I'm not at home?
- Can I track my package?
- My track and trace is not working, what can I do?
- What time will my order be delivered?
- What are the delivery days?
- How is the order shipped?
- What is the delivery time for orders placed via the website?
- My order is damaged, what now?
- I have received the wrong order, what now?
- I have a shortfall, what now?
- My order has not been fully delivered by the carrier, what now?