The modular items are divided into boxes containing the individual parts. The boxes can be delivered by a courier service. If the number of boxes is too many or too heavy for standard parcel delivery, the order will be delivered by pallet. You will always be kept informed when the order is handed over to the carrier. The oversized welded items are sent by pallet.
Unfortunately, it sometimes happens that DPD does not deliver the packages in one go. We ask you to give DPD another 3 days to deliver. After that, you can contact us to inform us that your packages have not been fully delivered. We will then initiate a postal investigation for you.