Send an app or an email to our customer service team at info@mysteel.nl. This is a quick and effective way to ensure that your request is handled appropriately.
Please note that we can only make changes to orders that have not yet been shipped. It is therefore possible that your message with request cannot be processed because the order has already been dispatched.
When submitting your request, it is important to include your order number and all relevant order details. This includes details such as the date of your order, personal details and the specific products you ordered. In addition, it is essential to clarify what modifications you would like, including the exact dimensions and type of material you have in mind. Once we receive your request, we will process it as soon as possible and contact you for the further handling of your request. We aim to give you the best possible service and make sure you are happy with your purchase. want